In a sector under constant pressure to adapt, transformation depends not just on strategy, but on people and leadership. This interactive three-hour session explores the human side of change, including why it is often resisted, how to navigate it, and how leaders can act with greater clarity, empathy, and intention to shift the odds in their favour.

We’ll also explore the role of psychological safety in driving high performance and innovation, drawing on research such as Google’s Project Aristotle. Using real-world examples and evidence-informed tools, participants will leave with practical strategies to lead change effectively and build resilient, engaged teams.