Why Can’t You Hear Us? Where the Customer and Employee Journey Converge

Workplace culture | 19th May 2022 | 13:00 – 15:30

Workplace culture
19th May 2022 | 13:00 – 15:30

There is lots of discussion about customer service, but what about your employees? In this roundtable discussion we’ll examine where these two journeys come together, so that you can create an employee and customer experience that stands out from the rest. This might just be what takes your organisation to the next level if you can find a way to implement both with purpose and intentionality.

Join us and let’s plot what the sustainable companies of the future are going to look like – organisations that look after their customers and their employees equally, without sacrificing on quality.

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Rachel Credidio Group People & Transformation Director, Aster Group

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Emma Davison Chief Operations Officer, First Choice Oldham Homes

Emma Davison is Chief Operations Officer at First Choice Homes Oldham, and is responsible for all of the customer-facing services including Neighbourhoods and Assets.

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Emma O'Shea Group COO, Aster Group

Emma joined Aster in April 2020 from Peabody Group and has 20 years’ experience in operational and strategic leadership.

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Chair

Date: 19th May 2022

Time: 13:00 – 15:30

Venue: Central London

If you would like to register your interest to attend the roundtable please click the link below.