What Type of Provider will Tomorrow’s Customers Want?

FUTURE OF HOUSING sector | 27th April 2023 | 14:00 – 16:30


Difficult conversations
1st December 2022 | 15:00 – 17:00

In recent years, larger housing associations have been merging with other organisations to create even bigger entities. This raises the question – what will the future housing association look like?

The future of housing organisations will be shaped by several factors, including technological changes, demographics and economic conditions. To stay ahead of the curve, it is essential for organisations to understand these trends and how they might impact the way we live and work in the future. This requires a shift in thinking from traditional models of housing provision to a more customer-centric approach that considers tenants’ changing needs.

In order to answer this question, we’ve gathered a group of c-suite leaders from different housing associations to come together and discuss this topic. We’ll also look at how these changes will affect other stakeholders, both within and outside the housing associations themselves.

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David BlowerExecutive Director, Corporate Services
Stonewater Housing

David has worked in the industry since 1993 and is passionate about creating high performing cultures where individuals are equipped to succeed. Initially building his career in finance he held a number of senior finance posts before moving into this wider role on the formation of Stonewater in 2015.

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Elizabeth Froude Chief Executive Officer
Platform Housing Group

Elizabeth is currently Group Chief Executive at Platform Housing an organisation with a vision to be a Truly Modern Housing provider and in her 17 years in the sector has worked for organisations across all of Southern England and now the Midlands, having come to the sector to help deliver the first 3 way Merger in forming Radian Group.

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Donna Cezair Chief Executive Officer
Worthing Homes

Donna Cezair has undertaken a wide range of roles in the social housing sector, which has enabled her to combine a passion for delivering truly customer focused services whilst creating an environment where colleagues can be their best selves. She has recently become the CEO of Worthing Homes; a small, well-established community organisation, which is committed to working with customers and partners to have the greatest impact.

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Andrew Muir Managing Consultant

Andrew has worked at Housing Associations for the last 30 years, starting as a housing officer in Leicester and ending up as executive director of corporate services at Notting Hill Housing.

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Date: 27th April 2023

Time: 14:00 – 16:30

Venue: Central London

If you would like to register your interest to attend the roundtable please click the link below.