Tenant Narratives: Unlocking the Power of Resident-Centric Leadership

RESIDENT EMPOWERMENT | Date:Wednesday 15 May 2024 | 1:00PM – 3:00PM

 

Are tenants merely occupants, or are they partners in shaping vibrant communities? “Tenant Narratives” elevates the conversation from merely satisfying resident needs to genuinely engaging them as stakeholders in the housing ecosystem. How can existing leadership models be recalibrated to place residents at the heart of decision-making? What new metrics can we introduce to measure the impact of such an approach? This roundtable is designed to serve as a think tank for innovating resident-centric housing solutions, enriching both the sector and the communities it serves.

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Valerie Oldfield
NHF Tenant Advisory Panel Member

Valerie Oldfield is an employee of Hexagon Housing Association in the Resident Voice and Engagement team. Valerie is also a social housing resident of 37 years and had been an active tenant for 20 years.

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Fayann Simpson OBEGroup Board Member and Senior Independent Director, L&Q

Fayann, who joined the Group Board in 2018, has devoted nearly 20 years to working as an involved resident. For two decades she has worked tirelessly with L&Q and the wider social housing sector to drive continuous improvement in the quality of homes and services.

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Steve SouthwellChair Residents Voice, Worthing Homes

Steve is a community volunteer supporting charities including Worthing Homes, Allsorts Youth Project, and Stonewall. Steve is also a member of the Residents Panel with the Housing Ombudsman.

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Kam BasraOperations Director, Home Connections

Kam Basra brings over 25 years of housing experience to her role as Operations Director at Home Connections, where she has been an integral part of the team since 2009.

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Date: 15 May 2024

Time: 1:00PM – 3:00PM

Location: Central London

If you would like to register your interest to attend the roundtable please click the link below.