Diversity Fatigue: Winning the Hearts and Souls of Those Not Affected by Discrimination (Being a Leadership Ally - Part 3)


Fran Hoey

Managing Consultant, 4OC

Fran joined 4OC, after a number of years in operational Director roles in the Insurance and Employer Support sectors.  He has worked on a wide variety of projects, leading on a number of change, performance, and service improvement programmes. He also has recent experience of direct leadership of the transition and mobilisation of large-scale complex government contracts to a combined contract value of over £1 billion.

Fran has a particular interest in sustainability, equality and diversity and with a strong operational background seeks to deliver practical solutions that lead to positive realisable outcomes. He has worked with a number of Housing Associations and Local Authority Housing teams to develop new strategies, enhance leadership teams and address sustainability challenges.

Being a Brentford season ticket holder, the sporting year has been a fun one so far!

Fraser Longden

Chief Operations Officer, Wickes

Fraser joined the Wickes Group in September 2014. During his time at the Wickes Group, Fraser has covered a number of roles including HR Director and Chief Commercial Officer and since 2017 he has been the Chief Operating Officer.

Fraser joined the Wickes Group after 15 years with Kingfisher. His last roles at Kingfisher included sitting on the main Executive Board for B&Q as Human Resources Director and Executive Vice President HR at B&Q China. Alongside this role in China, Fraser was also the General Manager of the B&Q China Design Centre business.

Fraser is passionate about everyone being able to perform and progress while being their authentic self at work. As a result he is the Executive Sponsor for the ‘RAACE’ (Raising Awareness and Action on Culture and Ethnicity) network and the ‘Let’s do it with Pride’ Network (supporting our LGBT+ Colleagues). Fraser was recently included in the 2021 EMpower Advocates Executive Role Models list which celebrates 50 senior leaders who are not from ethnic minority background themselves but are championing and advocating for their ethnic minority colleagues.

Jamie Ratcliff

Executive Director of People & Partnerships, Network Homes 

At Network Jamie has cross-cutting responsibility for human resources, learning and development, service improvement, external relations, resident engagement, complaints, internal audit and special projects. He has 15 years’ experience working at a senior level in housing at local, national and regional levels, including being responsible for housing for the last two Mayors of London. He has overseen the completion of affordable homes for over 150,000 people, personally negotiated multi-billion-pound affordable housing settlements and successfully launched the UK’s first publicly available database of criminal landlords. Jamie is the proud father of two mischievous children and is a passionate Norwich City fan.

Alison Muir

Executive Director Housing Services, St Mungo’s

Alison Muir is Executive Director of Housing Services at St Mungo’s, one of the UK’s leading homelessness charities.  She is responsible for ensuring the highest standards of tenant and landlord compliance and has a track record of delivering high-quality customer/client-focused services, while making a positive difference.

Alison has substantial housing sector experience with former roles including Executive Director of Housing Services at Anchor, Director of Resident Services at Peabody Trust, Chair of the G15 Housing Directors’ Group and as a former member of the London Fuel Poverty Partnership. She has also been Non-Executive Director at Gateway and Clarion Housing Associations and most recently as Chair of Homes for Lambeth’s Registered Provider, HFL Homes.​

Alison has a MBA from Henley Business School.  She is passionate and has written articles on mentoring, diversity and equality, and reducing stigma for tenants.

Date: 1st December 2022

Time: 15:00 – 17:00

Venue: Central London

If you would like to register your interest to attend the roundtable please click the link below.