Rajiv graduated with an MSc in Information systems and stayed on at the London School of Economics researching the use of technology and democracy. Subsequently, he was part of the early local authority digitalisation projects working on behalf of the office of the deputy prime minister and various local authorities. The digital standards that he created were to be used mandatorily for English LAs for around eight years. In the commercial sector, Rajiv has been part of several tech start-ups, either as a supplier or, as part of the start-up itself. After 15 years in the commercial sector and having done everything from setting up subsidiary companies offshore, to creating technical architectures as a consultant, to getting new software products out to market. Rajiv decided to go back to public sector and started at Notting Hill Genesis in 2017. Rajiv is the Chief Information Officer at NHG, and was brought in as part of NHGs plans to digitalise and innovate services . The business operating model was remodelled to leveraging technology to great success. Today NHG has over half its households signed up to their digital portal and over million transactions have been competed, predominantly, payments and repairs services.  To do this, Rajiv had to build a team from the bottom up and is now has one of the most innovative teams in the sector.